Episode 265: John DiJulius
“Customer Service as a Competitive Marketing Advantage”
Conversation with John DiJulius, the President and Chief Revolution Officer of the DiJulius Group, a keynote speaker, and the best-selling author of five customer service books including “The Relationship Economy, Building Stronger Customer Connections in The Digital Age.”
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Shark Trivia
Did You Know that the Great Hammerhead Shark (Sphyrna mokarran)….
….is the biggest type of Hammerhead Shark and can grow up to approximately 20 feet in length?
….has a relatively flat hammer compared to other types of Hammerhead Sharks?
….live all over the world in tropical oceans generally closer to shores but also in deeper waters?
About the “Shark” and Host of A Shark’s Perspective
Kenneth "Shark" Kinney is a keynote speaker, accomplished marketer, lead generation driver, and business growth consultant. He is passionate about leveraging data in omni-channel strategies and known for driving growth in Digital Marketing and Advanced and Addressable TV. He's led national campaigns working with brands including Acxiom, Citi, Chase, Target, GM, American Express, FedEx, Honda, Toyota, TD Ameritrade, Panera, TruGreen, and over 50 colleges and universities. He has also been an on air host and producer of TV and Radio programs.
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